IMPORTANT: A message from Mitsubishi Motors on COVID-19 for our customers and employees - read here
FILE A CLAIM
If there's damage to your vehicle, and you'd like your auto insurance to cover the repairs, you're going to need to file a claim.
ACCIDENT GUIDE
If the unexpected happens, and you get into a car accident, it's very important to stay calm and stay safe. Your vehicle's important, but nothing is more important than your health and the safety of your friends or family. So follow these important steps:
So you've just been in a car accident. What do you do?
01
REMAIN CALM
Take a deep breath, and try to stay focused without getting angry.
02
TAKE STOCK OF THE SITUATION
Take a moment or two to assess your situation. Is anyone hurt? Are you still in any immediate danger?
03
MOVE YOUR VEHICLE OFF OF THE ROAD
If possible, safely move your vehicle out of the flow of traffic. If you can't, turn on your hazards and stay with your car.
04
CALL 911
CALL 911 if there are injuries.
05
EXCHANGE INFORMATION
Get the other driver's information, and give them yours. You should have their name, address, contact information, license plate number, and insurance information.
06
ASSESS AND DOCUMENT THE DAMAGE
Get plenty of information on the extent of the damage to your vehicle. Take pictures with your camera or mobile phone. Jot down the details of any damage you can see, i.e., what parts of the car are damaged, what it looks like, what the other car's damage is, etc.
What do you do after an accident?
PROVIDE THE RIGHT INFORMATION
When you file a claim, be sure to tell your insurer:
- Your name, address, contact information, policy number, and vehicle involved in the accident
- When and where the accident took place, and a description of what happened (be sure to provide any details you wrote down or pictures you took at the scene)
- The name and information of the other driver(s) (if applicable), as well as any witnesses
FIND A REPAIR SHOP
You can take your car, or have it towed, to a body shop of your choice, or have your insurer suggest a preferred shop.
PAY YOUR DEDUCTIBLE
Once your vehicle is at the body shop, your insurer will work with them to determine a reasonable cost for repairs. You'll have to pay your deductible (which is the amount of money you'd need to pay out of pocket for repairs) and your insurer will cover damages up to your policy limits.
GET BACK TO YOUR LIFE
The body shop will get to work repairing your vehicle. And once that's over and done with, your car should be ready to go! So be safe, and get back on the road with confidence!
Download the Accident Checklist to keep in your vehicle
Download Accident Checklist PDF1 Manufacturer's Suggested Retail Price. Excludes destination/handling, tax, title, license etc. Retailer price, terms and vehicle availability may vary. See your Mitsubishi retailer for details.