As part of the radio's anti-theft system on some older model year vehicles (2002 and older), the radio resets itself whenever it loses power from the vehicle's battery. Radio security codes are associated with each individual radio unit rather than the vehicle identification number (VIN). The radio security code must be entered in order for the radio to work.

When you purchased your vehicle, you should have received a card that lists the four-digit security code for the radio (sometimes owners find it inserted in the Owner's Manual or glove box). A sample card is shown below.

Once you locate the radio code, please click here for instructions to input the radio code and deactivate the anti-theft system.

If you are unable to locate your radio security code card, please click here to visit the Radio Code Retrieval website for instructions on obtaining your radio security code. You may also contact your local Authorized Mitsubishi Dealer for assistance.

You can extend your SiriusXM subscription here.

Call 1-855-236-9236 when you get your new Mitsubishi so SiriusXM can add it to your account. SiriusXM will also take care of cancelling the service on your old vehicle (if you no longer have it) and can move any unused service credits to your new one.
Be sure to have your new Radio ID or VIN available when you call.

The Rear Entertainment System plays sound through infrared wireless headphones included with the system for privacy and will support multiple headphones. On special factory-installed systems (2007 model year Outlander) the sound can be played through the vehicle's speakers when the radio is switched to the AUX mode, but the vehicle is not wired to allow this function on the accessory versions.

For 2017 Models (except Outlander) and 2018 Models (except Outlander and Outlander Sport), download the quick reference guide for iPhone users here.
For 2017 Outlander and 2018 Models (except Mirage, Mirage G4, and Outlander Sport LE), download the quick reference guide for iPhone users here.

For 2017 Models (except Outlander) and 2018 Models (except Outlander and Outlander Sport), download the quick reference guide for Android users here.
For 2017 Outlander and 2018 Models (except Mirage, Mirage G4, and Outlander Sport LE), download the quick reference guide for Android users here.

For 2013 and older model year vehicles, updated maps are available for purchase at http://Hereshop.navigation.com/Mitsubishi-motors. You may also purchase the updated DVD/CD from your local Authorized Mitsubishi Dealer.

If you own a 2014 or subsequent model year with Mitsubishi Multi-Communication System navigation*, CLICK HERE TO REGISTER ONLINE FOR YOUR TWO annual, fresh maps at no additional charge: http://Hereshop.navigation.com/Mitsubishi-motors or call (866) 347-9666 or visit your Mitsubishi dealership for assistance.

*SOME EXCLUSIONS MAY APPLY.

The maps are updated around the 4th quarter on a yearly basis. Specifically, maps are as recent as the mapping company camera vehicles have driven any particular highway, road or street across the country, compiled the new maps to work in your navigation system, and then issued the new map DVDs.

For 2013 or older model year vehicles, go to the Navigation panel and press: SET>System> Others>Guidance Voice. You can also press the NAVI MENU button located under the screen. On the screen, press NAVI VOICE OTHERS. Use the + and - icons to adjust the volume. While making a call, you can also press the + button on the steering wheel to increase the volume. This volume increase will be shown in the upper right side of the Navigation screen.

For 2013 or older model year vehicles, if you install a Mitsubishi Navigation System with HDD, it comes with a 30GB or 40GB Hard Disc Drive which replaces the 6-CD changer. The HDD has a single disc player, but it allows you to record songs from your CDs directly to the music server any time you wish - the capacity is much greater than a six disc CD player and can save up to 1800 songs (40GB only). NOTE: A 6-CD changer is no longer available for 2014 model year vehicles.

Your vehicle already has the necessary wiring for Hands-free; in order for it to work you will need to purchase the Hands-free kit and have it installed by your local authorized Mitsubishi Dealer.

Please contact your local authorized Mitsubishi Dealer for assistance.

Click here to learn more about Mitsubishi's Hands-free/FUSE technology.

The FAST-Key allows the driver to unlock the vehicle simply by having the remote in a pocket or purse and gripping the handle, or pressing a button near the door handle on either of the front doors or pressing a button on the trunk. The FAST-Key system provides both convenience and security since the driver does not need to search for a key or remote control while carrying packages or when in a poorly lit area, for example. With the FAST-Key, instead of inserting and turning a key to start the engine, the driver simply presses the ignition knob on the steering column to release the lock, and then twists it to start the engine. On vehicles equipped with a One-touch Start System (OSS), all the driver has to do is press a button near the steering wheel to start the engine.

Yes, if you have a Mitsubishi Navigation System, you can change the settings so that all the doors unlock: Go to SET > Equipment > Power Door Locks > Unlock Operation. If you don't have a Navigation System, you can still change the settings by using the buttons on your FAST-key fob:

• Step 1: Press and hold Lock #1 button.
• Step 2: While holding down the Lock #1 button, wait four seconds and then Press and hold Unlock #2 button (do not allow more than ten seconds to pass).
• Step 3: Keep holding down both buttons and then release Lock #1 button first.
• Step 4: Release Unlock #2 button second.

Repeat the above procedure to return the settings back to the default. If the customer mode does not work, the dealership can use a specialty tool to modify the settings as required. Please click here to locate your nearest Mitsubishi dealership.

Yes, there is! In the event the battery dies in your FAST-key fob, you will still be able to start your car! First remove the ignition knob "cap" in your vehicle by slightly depressing the sides of the cap. Next, release the emergency key (looks like a "regular" key) from your FAST-key fob: If you turn your key fob over, there is a button on the back of the fob that releases the silver emergency key. Once released, remove the emergency key, turn it around, and place the end of the key (where the ring is) in the key fob. Insert the key into the ignition and turn the engine over. (You must make sure the FAST-key fob is attached/touching the emergency key when starting the engine; the emergency key does not snap into the FAST-key fob so you may have to hold the key and the fob when turning the key in the ignition. Once the engine has started, you can remove the FAST-key fob, leaving the emergency key in the ignition, and place the fob in a secure location.) You can now drive to your local Mitsubishi Dealer in order to have your vehicle diagnosed. You can also find additional information in your Owner's Manual about the emergency FAST-key operation.

For vehicles equipped with a One-touch Start System, you can find additional information regarding using the emergency key in your Owner's Manual.

Your Warranty and Maintenance Manual details what is and what is not covered under the terms of your new vehicle limited warranty and powertrain warranty. Click here to view warranty information for newer model year vehicles.

Because the tires are not manufactured by Mitsubishi, they are covered by the tire manufacturer and not by Mitsubishi's new vehicle limited warranty. This information is also available in the tire warranty literature that can be found in your vehicle's glove box.

The toll free numbers for each tire manufacturer are:

Bridgestone/Firestone	(800) 543-7522
Goodyear	(800) 321-2136
Michelin	(800) 847-3435
Toyo	(800) 442-8696
Uniroyal/Goodrich	(800) 521-9796
Yokohama	(800) 423-4544

Please contact our Customer Relations Call Center at 1-888-MITSU (1-888-648-7820) for further assistance. Please note that importing your vehicle to Canada (or any other country) voids the warranty on your vehicle, as stated in your Warranty and Maintenance Manual. Canada requires that owners of vehicles less than 15 years old provide proof that the vehicle is free from any recalls before the vehicle may be imported to Canada. The required recall clearance letter can be provided by the Customer Relations Call Center for a nominal fee.

Mitsubishi does not subsidize or reimburse for any repairs that are performed at a non-Mitsubishi authorized repair facility. Furthermore, there is no provision under the warranty for reimbursement of out-of-pocket expenses (i.e. hotel stay, meals, gas, and lost wages) in conjunction with a warrantable part failure.

Please review your Warranty and Maintenance manual for information on what is covered and not covered under the manufacturer's warranty. Modifying your vehicle could affect the warranty on your vehicle. Mitsubishi warranty coverage is for manufacturer's defects only and does not cover after-market parts. There is no warranty coverage available for components that have been subjected to accident damage, abuse, or lack of maintenance (including racing, alterations to body, chassis, odometer tampering, etc.).

Congratulations! Click here to register your vehicle online so you can gain access to special Mitsubishi offers along with the remaining warranty coverage on your vehicle. Should you have any questions, please contact our Customer Relations Call Center at 888-648-7820 and we will be happy to review the warranties that may still be in effect on your vehicle and answer any questions you may have. Be sure to have your seventeen-character Vehicle Identification Number (VIN) available when you call. Note: Powertrain warranty coverage terms on passenger cars and SUVs may be dependent on whether or not you are the original owner of the vehicle.

Contact your local authorized Mitsubishi dealer, explain your concern, and schedule an appointment to bring your vehicle in so it can be inspected and diagnosed. If your vehicle is not drivable, contact Roadside Assistance and arrange to have your vehicle towed to your closest Mitsubishi dealer. You can reach Roadside Assistance by dialing 1-888-MITSU(1-888-648-7820). Please have your seventeen character Vehicle Identification Number (VIN) available when you call.

Please contact your local Authorized Mitsubishi Dealer to make arrangements to have the recall completed. By scheduling an appointment in advance, you can be assured that your local Authorized Mitsubishi Dealer will have the parts available to complete the repair.

You can access any recall and service campaign information for your vehicle by registering your Vehicle Identification Number (VIN) online! Click here to sign up!

Technical Service Bulletins are technical updates and procedures that MMNA makes available to dealers to help repair a vehicle. A TSB is not a recall or a service campaign.

Like any business, the management team at your local Mitsubishi Dealer is in the best position to address any concerns you may have about a recent service. You should ask to speak to the Service Manager or the General Manager at the Dealer to voice your concerns, If you are still not satisfied with the outcome, you may call our Customer Relations Call Center at 1-888-MITSU (1-888-648-7820) Monday-Friday 7AM to 4PM Pacific Time. We will work directly with your Dealer to facilitate a resolution of your concern.

The Service Engine Soon (SES) indicator illuminates when your vehicle's computer has sensed a discrepancy with one of the systems in your vehicle. If you are not experiencing any problems driving the vehicle, schedule an appointment as soon as possible with your local Authorized Mitsubishi Dealer to have your vehicle diagnosed. If you are experiencing drivability concerns or your vehicle is not operable, you may contact Roadside Assistance to have your vehicle towed to the closest Mitsubishi Dealer. The number is 1-888-MITSU (1-888-648-7820), Option 1/Option 1. Roadside Assistance is available 24 hours a day.

NOTE! If you have not tightened your gas cap all the way after filling up, the SES light may illuminate. Be sure to always tighten your gas cap after refueling until you hear it click three times.

Click here to view the Schedule 1 and Schedule 2 maintenance schedules. This information can also be found in your Warranty and Maintenance Manual.

Unfortunately, MMNA does not sell parts directly to the public - please contact your local Authorized Mitsubishi Dealer if you are interested in purchasing a specific part.

The CVT (Continuously Variable Transmission) requires a specially formulated CVT Fluid: Dia Queen J4 CVTF. Other fluids should not be used with the CVT because the Dia Queen J4 CVTF has been formulated to work as an integral component in the transmission. Other fluids will affect the CVT's operation and may void the warranty of the transmission. This special fluid allows the constant velocity drive belt in the transmission to work without the friction that would quickly destroy the belt should normal ATF be used in the transmission. Check with your local Authorized Mitsubishi Dealer if you have any further questions.

Please check your Owner's Manual for specific information about the towing capacity and recommendations for your vehicle.

Please refer to your Owner's Manual for specific information on how your vehicle needs to be towed.

NOTE: All-wheel drive vehicles must be towed with all four tires off the road.

The correct tire pressure for your vehicle is listed on the placard attached to the sill of the driver's door. Tire pressures should be checked and adjusted if necessary at least once a month.

Here are four quick steps to calculate your MPG:

1. Fill your vehicle's fuel tank and record the odometer mileage.
2. Drive your vehicle as you normally do.
3. Refill the fuel tank. Record the odometer mileage again, as well as the gallons of fuel used.
4. Subtract the first mileage number from the second number to know how many miles were driven. Divide the number of miles driven by the number of gallons of fuel used. This is your approximate MPG.

If the Forward Collision Mitigation (FCM)⁶ determines that a collision may occur by using its integrated radar, it will provide a visual and audible warning on the combination meter to alert the driver of an impending danger, and controls the vehicle braking by increasing the brake fluid pressure or enhancing the brake pedal effort. If a collision is highly anticipated, the system will brake the vehicle automatically in order to avoid or reduce the injury or danger due to the collision/accident.

In addition to conventional cruise control system, an adaptive cruise control⁷ is available which maintains a safe following distance from the Outlander to vehicle traveling ahead. A radar detects the distance to the vehicle travelling ahead, and decelerates or accelerates the Outlander to maintain the distance.

When the Outlander begins to drift close to a lane line, the system produces an audible tone and warning display to alert the driver. The range of the warning operation changes according to the approach speed to the lane. The LDW system warning operates for approximately 10 seconds (maximum). The lane position is monitored by a camera installed on the windshield adjacent to the rain-light sensor.

The Roadside Assistance plan covers the following:

• 24/7 Roadside Assistance services include towing, emergency fuel and fluid delivery, jump starts in the event of a dead battery, exchange of a flat tire with your inflated spare, lockout assistance and mechanical "first aid" for minor roadside repairs or adjustment.
• Trip Interruption.
• Concierge Service.

For more information, go to https://www.mitsubishicars.com/who-we-are/roadside-assistance

PLUS when you download the Road Assist+ App you receive additional features:

• Access exclusive insurance quotes. With the Road Assist+ App request auto insurance quote from participating carriers through the app.
• Access discount and earn a Mitsubishi reward for safe driving. With the Road Assist+ App you are given journey feedback and a score based on your driving habits using your smartphone sensors. With Mitsubishi rewards, complete levels and earn badges by achieving each level requirement in:
1. Mileage - Drive a number of miles and days.
2. Hard Braking - Drive a number of trips with no more than a certain number of hard braking events.
3. Speeding - Drive a number of trips with no more than a certain number of speeding events.

Yes! Your vehicle has Roadside Assistance for five years/unlimited miles from the date it was originally sold*. This coverage stays with the vehicle. iMiEV vehicles are covered for Roadside Assistance for three years/36,000 miles. Click here for more information on Roadside Assistance.

Click here  to download your replacement card, and then follow the instructions on the PDF. Please note that this will be your new card, as Mitsubishi does not mail out replacements.

As a Mitsubishi owner, should you ever need it, you have access to 24-hour emergency roadside assistance for five full years (3 years/36,000 miles for Mitsubishi i-MiEV), regardless of mileage. Covered services include towing (even in the event of an accident, as allowed under law, where there is no police report filed due to additional property damage or personal injury), jump starts, flat-tire service, emergency fuel and fluid delivery, lockout assistance, towing to your closest Mitsubishi dealership if the vehicle is inoperable, and much more.

Coverage begins on the date the vehicle was first sold or put into use, whichever is earlier. To view the expiration date of your Mitsubishi Roadside Assistance, login/register your vehicle at https://www.mitsubishicars.com/owners. Select My Garage, and then See Warranty Details.
You may also contact Mitsubishi Motors Customer Relations by calling 1-88-648-7820.

Please call 1-88-648-7820, then select Option 1, then Option 1 again for 24/7 access to Mitsubishi Roadside Assistance. If you are having trouble using the app, please contact us at this same number and select Option 1, then Option 6 or online at: https://www.mitsubishicars.com/contact-us

Generally, there is no charge for any of the covered services for five full years, regardless of mileage (3 years/36,000 miles for Mitsubishi i-MiEV). However, you will be responsible for the cost of non-warrantable parts, lost key replacement or non-warrantable tire repair. You are also responsible for the cost of any personal services we arrange for you. Beyond the five years, and through the term of the 10-year/100,000 mile Powertrain Limited Warranty for the first owner where applicable, we will arrange for a warrantable tow to your closest Mitsubishi dealership at no cost to you, if needed.

Coverage excludes winching of vehicles off road, vehicles disabled in rally-racing or other competitive events and vehicles used for commercial purposes, such as police, taxi, route-delivery, livery, or daily rental services. Please review your warranty and maintenance for more information. MMNA reserves the right to limit and/or charge available services at any time.

In the event your vehicle is disabled due to a warrantable condition, and you are more than 150 miles from home and the vehicle has to be kept overnight for repairs, Mitsubishi's Roadside Assistance Plan will reimburse for reasonable documented expenses for meals, lodging, and transportation up to $175 per day for a maximum of three days. To be eligible for this benefit, you must obtain prior authorization from the Roadside Assistance Provider prior to incurring any expenses.

We can arrange to make or change your reservations in case of delay associated with a roadside breakdown. At your request, we will notify your family members or colleagues of a delay, call a business associate to cancel a meeting, or take care of any other necessary details to help ease any inconvenience.
If needed, overnight accommodations can be arranged at a hotel or motel, or existing reservations can be changed as needed due to delays. We can also assist you in finding needed telephone numbers and ATMs.
You are responsible for any costs associated with any services that are arranged.

Your Mitsubishi vehicle has Roadside Assistance for 5 years/Unlimited miles (3 years/36,000 for Mitsubishi i-MiEV) from the date it will originally sold or put into use. This coverage stays with the vehicle when ownership changes.

For questions or concerns about your vehicle, you may contact Mitsubishi Customer Relations by phone at 1-888-648-7820. You may also select the link below for more contact options: https://www.mitsubishicars.com/contact-us

You are automatically opted-in to marketing offers when you donwload the app. If you do not want to receive discounts and offers, you will need to turn off the trip recording and unsubscribe from any Mitsubishi Motors Road Assist+ promotional emails you receive.

Occasionally the app will not record enough valid data to register a trip. As a result, the trip will not show up in the news feed or trip history. This usually happens when a trip is too short to provide meaningful amounts of data, location based services are disabled on the phone settings, or the cell service is interrupted causing the GPS to lose the signal.

GPS accuracy can fluctuate throughout a trip. A portion of the trip could have poor GPS accuracy which may have an effect on the data calculations. In order for the Autostart feature to be as battery efficient as possible, the app may miss the first few hundred yards of trip. If you have an Android device, primarily use the same vehicle, and the vehicle has a Bluetooth device, we recommend that you enable the option to "stop Autostart unless the Bluetooth device is connected", as this will significantly increase the Autostart accuracy as well as enhance battery performance.

As a rule of thumb, the app uses 1% of battery life per hour when detecting Autostart. When recording trips, it sues 6-10% per hour of driving, depending on the phone make, model, and age. It will use more power if the screen is left on, so we recommend to prevent the app from draining your battery completely, a function is built in to terminate the app when your battery reaches a certain level which is preselected for your benefit. You can review and adjust this level in the Settings>Enable Battery Monitor menu, and select the threshold at which the app is deactivated by selecting the "Battery Threshold" setting, also in the settings area.

In order to get the best battery performance and the most accurate data, we recommend only running one telematics app on the phone at any one time.

The app is designed to minimize the amount of data that is transmitted both to and from your smartphone, and in normal use; the data load is the equivalent of downloading 2-3 songs to your phone. You can further reduce the data impact with a few simple settings, available in the under the main Settings menu. Instead, the app will securely store the trip data on the device until the device is connected to a Wi-Fi network before uploading the data over the Wi-Fi connection. Users selecting this option may see a delay in trip results appearing on the news scroll as trip results are processed after upload.

You can review your overall score and breakdown from the menu tab within the dashboard. The score is broken down by several attributes and an explanation is provided for each one.

Once a user opts-in to participate on the leaderboard, their alias will appear showing their rank relative to other users of the app based on the valid scores that have been earned. The user is ranked against other users for the same app. To opt-out of the leaderboard, the user can turn off the public leaderboard from their account settings.

Participants can opt-out of the telematics recordings through their settings within the app. Participants can opt back in to telematics trip recording at any time within the app. For more information, see the privacy policy.

Please visit Ally Auto and select Enroll Now to get started.

How it works:

• Enter Your Account Information
• Add your vehicle(s).
• Create your username and password, and set up your profile.
• Authorize Ally Auto to send account information electronically.

What you’ll need:

• Last 4 digits of your social security number (SSN) or taxpayer identification number (TIN)
• Date of birth
• Account number or VIN

If you are an MMCA customer and have questions about your existing account, click here.

You can access any recall information for your vehicle by registering your Vehicle Identification Number (VIN) online! Click here to sign up!

You can purchase an Owner's Manual for your vehicle from your local Authorized Mitsubishi Dealer. You may download or view copies of Warranty and Maintenance Manuals for 2005 Model Year and newer vehicles by clicking here.

You can visit safercar.gov which is the National Highway Traffic Safety Administration website. Here you will be able to find out crash test and vehicle safety ratings.

Click here to see what's currently available.

Click here to locate your closest Mitsubishi Dealer.

If you are the original owner of the vehicle, we already have you listed as the current owner. If you recently purchased a pre-owned Mitsubishi vehicle, you may contact our Customer Relations Call Center at 888-648-7820 Monday-Friday 7 a.m. to 4 p.m. (PT) to register as the current owner. You can also register online by clicking here.

Your Welcome Letter is generally mailed within 4-6 weeks of the purchase of your vehicle or emailed to you. Congratulations and welcome to the Mitsubishi Family!