As the situation around COVID-19 continues to change by the day, all of us at Mitsubishi Motors North America want to provide our community with easy access to the resources, support and information we have to share at this time.
We are striving to support our employees, as well as past, present, or future Mitsubishi Motors vehicle owners, in this trying time of COVID-19.
The safety and well-being of our employees is a top priority. As of Monday, March 16, all Mitsubishi Motors North America headquarters and regional team members are working remotely from a home office for their safety and the safety and well-being of their families.
Ally Auto - Relief for Mitsubishi Customers
Ally Financial has launched a comprehensive set of financial support initiatives to help the people and communities it serves to withstand the extraordinary pressures triggered by the COVID-19 health crisis.
If you currently own or lease a vehicle that is financed through Ally, contact them to defer your payment for up to 120 days. Please note that Ally won't charge any late fees during the deferral period, but finance charges will still accrue for non-lease accounts.
Should you decide that now is the time to purchase a new vehicle, well-qualified customers can take advantage of no monthly payments for 90 days from Ally when you qualify for financing and purchase a vehicle through your participating Mitsubishi dealer and Ally2.
For more information, log in to your Ally Auto Online Account or contact Ally Auto Customer Care at 1-888-925-2559 but please keep in mind that Ally is experiencing longer call wait times.
New Vehicle Purchases
We understand that you already have a lot to take care of right now, so let us take care of you in the best way we can. From new vehicles to servicing, Mitsubishi’s dealerships are still available to help.
While your local dealership’s availability may be changing on a daily basis, rest assured that if you need to purchase a Mitsubishi vehicle, we’re offering every resource we can to make sure your buying experience can happen in an effective, informative and safe manner. Key parts of your shopping experience can now take place online through our innovative digital tools, like:
- Finance Application
- Trim Comparison
- Trade-in Calculator
We're here to help. Let us connect you with a local dealer most able to meet your needs.
We understand many customers have concerns regarding vehicle servicing at this time.
Each and every Mitsubishi Motors dealership is an independently-owned business, and they are part of your community. Most dealers are still able to provide the sales, service, advice and support that you, your family and your vehicle expect, and many have also put in place remote drop-off ability or other ways to minimize person-to-person contact.
It may be difficult to know what the best course of action is at the moment. Rest assured – as a current or future Mitsubishi vehicle owner, we have your best interests at heart. Throughout this period of uncertainty, Mitsubishi Motors will be here to continue to support your long-term purchase and service needs. Owner's Portal